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Calling all Customer Service Reps - Dover DE
Posted: 08/20/2025
Employment:
Direct Hire
Job Number: 4379
Pay Rate: 58,000
Job Description
Calling all Customer Service Reps in the Dover DE
Vitus Search Group is working with a government entity starting a new operation in the Dover DE
We are currently working on the same project in Bowie MD too.
We are seeking to staff up a brand-new Customer Service Department The entity has a Customer Service Manager and look to staff up multiple positions within that group
The positions pay $58K and 3 weeks of vacation in the 1st year being offered
Key Responsibilities:
Customer Service Support:
Data Entry & Records Management:
Administrative Support:
Come join a wonderful group
APPLY NOW
Vitus Search Group is working with a government entity starting a new operation in the Dover DE
We are currently working on the same project in Bowie MD too.
We are seeking to staff up a brand-new Customer Service Department The entity has a Customer Service Manager and look to staff up multiple positions within that group
The positions pay $58K and 3 weeks of vacation in the 1st year being offered
Key Responsibilities:
Customer Service Support:
-
Provide prompt and courteous assistance to service members, veterans, and their families via phone, email, or chat.
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Assist with inquiries related to benefits, records, ID verification, service documentation, and other military-related needs.
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Ensure professional and empathetic communication, especially with sensitive issues.
Data Entry & Records Management:
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Accurately input, verify, and maintain military personnel data in databases (e.g., DEERS, DFAS, VA systems, or internal records).
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Manage electronic documents including service records, claims, correspondence, and case files.
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Perform quality checks to ensure data accuracy and completeness.
Administrative Support:
-
Prepare reports, forms, letters, and spreadsheets as needed.
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Schedule virtual meetings or appointments and manage calendars.
-
Support compliance with military standards and data security protocols.
Come join a wonderful group
APPLY NOW
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Discover your next career opportunity in the charming Dover, Delaware area! From the historic downtown district to the stunning coastal beaches, Dover offers a mix of culture, history, and growth opportunities for job seekers. With landmarks like the Dover International Speedway and the captivating Biggs Museum of American Art, along with delicious cuisine like distinctive crab cakes and fresh seafood, this region is brimming with unique charm. Explore job listings in the area and consider joining this vibrant community for an exciting career journey. Start your new career adventure in Dover, DE today!